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We have factory trained personnel so you never have to worry about
maintaining your quality instrument to its highest potential.
We offer complete flute service for your Muramatsu flute, and use only
genuine Muramatsu repair parts which are installed by our highly
trained repair personnel. Our service prices are reasonable and
satisfaction for all repairs performed are guaranteed. We highly
recommend that flutists who own Muramatsu flutes use our service
department for all maintenance repairs as well as flute overhauls. In
this way, your Muramatsu flute will receive the best service available, while
maintaining the instrument's full potential. Please note that we cannot
accept responsibility for, or provide warranty on, any Muramatsu flute
which has been subjected to "filing down" or altering of tone holes. We
do not recommend this technique of flute padding for Muramatsu flutes.
Any flute deemed to be a gray market instrument will be assessed a
repair surcharge.
Flutes sent for service should be addressed to:
Muramatsu America
5063 Adams Rd. N.
Bloomfield Hills, MI 48304
We recommend using either UPS or Federal Express 2nd day air, as a
quick and efficient way of shipping. Please pack your flute carefully
by wrapping each section in a small piece of tissue paper, replacing
each section in the case. Place the case in your case cover, and send
your flute in a box that is a bit larger than the instrument (an 18x8x6
box works great!). Make sure there is packing material (bubble wrap,
packing peanuts, newspaper, etc.) at the bottom of the box, then your
flute, then more packing material on top. Please remember to include your name, address and phone number, along with a brief description of
the work you would like to have done. Basic repairs such as a yearly
clean, oil, and adjust are generally completed within seven to ten
business days. This time frame includes return shipping of your flute.
Our turnaround time for all repairs is one of the quickest in the
industry. Call us if you have any questions at (248) 540-6424 or email
us at flute@muramatsu-america.com.
Basic clean, oil,
adjust...........................................$275.00
Extra charges may apply for additional repairs.
Overhaul................................................................$875.00
Not sure what your flute needs? Ask for a check and advise. Our
technicians will evaluate your flute, and our staff will call you with
an estimate of the repairs they feel are necessary, along with the cost
and length of time to complete the repair. Estimates are free
and you are under no obligation to have the advised work performed.
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